Scalable Systems Blog

Reliance Netconnect on UBUNTU

Installation of Reliance Netconnect broadband+ usb card on UBUNTU Most Important note : Do not connect your Data Card to laptop/desktop usb before completing following steps: – Install libusb-dev package.

How to install osTicket

osTicket is widely used open source ticketing system. This is the step by step procedure of osTicket installation configuration.

Access denied for ‘otrs’@’localhost’

If you get the above error on accessing http://your-server/otrs/index.pl and if you are unable to connect DB on otrs restart

How to Upgrade OTRS

OTRS is an Open Source helpdesk software and an IT Service Management software free of licence costs. First Stop all relevant services:

Installation of OTRS ITSM give me Error Message: Got a packet bigger than ‘max_allowed_packet’ bytes, SQL: ‘INSERT INTO web_upload[..]

Download ITSM-3.3.7.opm from http://otrs.org/downloads/index.shtml#otrsitsm To install the file “ITSM-3.3.7.opm” Login to OTRS as Admin, Click on Admin Section and Click “Package Manager” http://localhost/otrs/index.pl?Action=AdminPackageManager While installing package “ITSM-3.3.7.opm”, if get Error Message: Got a packet...

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